Vyomchara Private Limited
Warranty Policy
Warranty Coverage
Vyomchara Private Limited provides a one-year limited warranty from the date of purchase against defects in materials and workmanship for all Vyomchara-branded products. This warranty is provided exclusively to the original purchaser and is non-transferable.
What is Covered
- Manufacturing Defects: Defects in materials or workmanship under normal use.
- Functionality: Any malfunction that affects the normal operation of the product.
What is Not Covered
The warranty does not cover the following:
- Normal wear and tear, including but not limited to cosmetic damages like scratches, dents, or broken parts.
- Damage caused by accidents, misuse, neglect, improper installation, or operation not in accordance with the product's manual.
- Unauthorized repairs, modifications, or alterations to the product.
- Loss or damage due to natural disasters, including but not limited to lightning, floods, or fires.
- Issues caused by using non-Vyomchara parts or accessories.
How to Claim Warranty
To claim warranty services, provide proof of purchase and a detailed description of the issue for evaluation. Upon assessment, Vyomchara will provide instructions on how to return the product, if necessary, for further inspection.
Repair and Replacement
Upon receiving a valid warranty claim, Vyomchara will:
- Repair the product at no additional cost, or
- Replace the defective product or defective parts with new or refurbished items that are equivalent in functionality.
Shipping Costs
The customer will bear all shipping costs for sending the product to Vyomchara for warranty evaluation, repair, or replacement. Vyomchara is not responsible for shipping charges associated with warranty claims.
Exclusion of Liability
Vyomchara Private Limited shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the product, even if Vyomchara has been advised of the possibility of such damages. The total liability shall not exceed the purchase price paid for the product.
Governing Law
This warranty is governed by Indian law, and any disputes arising from this policy will be subject to the jurisdiction of courts located in Delhi, India.